FAQs
From signing up to taking part, we're here to help. Take a look at our FAQs below. If you can't find the answer to your question, get in touch on 020 3535 7090 or email fundraise@pancreaticcancer.org.uk.
Our most frequently asked questions
How do I join the Facebook group?
You can join our Facebook group here.
Registration
How do I set up an online fundraising page?
When you register, an online fundraising page will automatically be set up for you. Sign up below or email the team if you would like some help with accessing your page.
How can I personalise my fundraising page?
We always think it is a wonderful idea to personalise your fundraising page, not only so we can then all be part of your fundraising journey, but you’re also more likely to reach your target if you share you story and updates about your fundraising. See below for our quick and easy guides to personalising your page -
Fundraising
How can I send my fundraising to you?
Thank you so much for fundraising for Pancreatic Cancer UK. Any donations that have been made directly to your fundraising page will be sent automatically to us. If you have offline funds to donate: >
- You can make a donation online here.
- You can pay the money directly into our Barclays account. Contact the team on supportercare@pancreaticcancer.org.uk to request our bank details.
After paying in your offline donation please email supportercare@pancreaticcancer.org.uk with your name, the date and amount of the donation and what it relates to so we attribute it to your fundraising.
- If you cannot pay using the options above, you can send a cheque made payable to ‘Pancreatic Cancer UK’ to:
Pancreatic Cancer UK
Queen Elizabeth House
4 St Dunstan's Hill
London
EC3R 8AD
Please make sure you enclose a note to tell us a bit about your fundraising event and contact information so we can thank you appropriately.
How can I share my fundraising page?
You can share your fundraising page by going to your page, copy and pasting the link and then pasting it into an email, text or WhatsApp mesage to your friends, family and colleagues. You can also include the link in a post on social media, just create your post and paste the link before sharing.
Check out this short video which shows you how to share your page with a friend.
How do I add offline donations to my page?
Please contact us on 020 3535 7090 or email fundraise@pancreaticcancer.org.uk and we can do this for you.
Can I fundraise offline?
Yes of course, you can collect your donations offline using a sponsorship form which you can download from the fundraising tools section on our website.
You can then email or call the team on 020 3535 7090 to discuss paying in your fundraising.
How do I publicise my event?
Publicising your event is a fantastic way to let your community know all about your fundraising and raise lots of awareness. We have written up some fun tips for you here.
Can I create a QR code for my fundraising page?
Creating a QR code is a great way to spread the word about your fundraising. You can create a QR code by logging in, clicking on your name in the top right-hand corner and selecting 'My QR code'. This will then generate a QR code which you can download and share.
Additional information
Do you have any promotional materials?
Having promotional materials is not only a fantastic way to decorate your fundraising event but also helps to raise vital awareness. Check out our form here to order your materials and make your event a huge success!
Can I use your logo at my event?
We have a special 'in aid of' logo that can be sent to you to use on any materials that you would like to create. Please email fundraise@pancreaticcancer.org.uk with details of your event and a member of the team will be able to help.
Don’t forget we also have a range of branded materials that you can also request using our order form.
Can someone come and speak at my event?
We would of course love to attend all of our supporter’s events, but we are a small team and so are unlikely to be able to attend every fundraising event. However, we can definitely write you an amazing speech and create you a fantastic video from the team at the charity if these are needed. To talk about this further, please drop us an email on fundraise@pancreaticcancer.org.uk.
Are there fundraising rules and regulations I need to be aware of?
Yes- you can check out our information about fundraising and the law here. Or give us a call on 0203 535 7090 to chat about it.
Can I have a letter of authorisation to collect money and prizes for Pancreatic Cancer UK?
A letter of authorisation outlines that you are holding your fundraising event in support of Pancreatic Cancer UK. When hosting a raffle, contacting companies for prizes or letting a venue know you are hosting the event, an authorisation letter is key. Email fundraise@pancreaticcancer.org.uk for more details.
Need to speak to someone?
If you’d like to speak to someone about your fundraising, or you’d like some tips, ideas or advice then we’d love to hear from you. Please get in touch with us using the details below.

Georgie, Laura and Annabel - Your Community Fundraising Team